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Name: Waterford Crystal

Address: The Mall, Waterford City

Phone Number: 051 317000

Web: http://waterfordvisitorcentre.com

Waterford Crystal has moved to a magnificent new home in the heart of Waterford City. The highlight of any visit, the Factory Tour gives you an up close and personal insight into the centuries-old tradition of Waterford Crystal making. You'll feel the heat of the furnace and marvel at the skills of our craftsmen.

After your Tour, indulge your passion for the world's most famous crystal in our lavish Retail Store housing the largest collection of Waterford Crystal found anywhere, while our exhibition of Sporting Trophies and Statement pieces is an absolute must-see attraction.

And if you're looking for refreshments…Relax and enjoy breakfast, lunch or afternoon tea in our Crystal Cafe

FACTORY TOUR - 1. HISTORY OF WATERFORD - Your tour starts with an Audio Visual Presentation explaining the proud heritage of Waterford Crystal, and why its craftsmanship and design skills are famous the world over.

2. BLOWING & FURNACE ROOM - Witness the age-old art of making the wooden moulds used by blowers when shaping the molten crystal. Watch as the blower literally breathes new life into the molten crystal. 

3. QUALITY CONTROL - At each stage of the production process the crystal is carefully inspected to ensure each piece meets Waterford Crystal's standards. Only pieces that satisfy these standards make it to the next stage. -

4. CUTTING ROOM - Here master craftsmen rely on an abundance of skill and dexterity to cut the pattern onto the crystal using diamond tipped wheels. Too much, or too little pressure, and the cutter will have to start all over again.

5. SCUPLTING & ENGRAVING - The sculptor uses his skill to sculpt shapes from solid blocks of crystal. The engravers then use copper wheels to engrave trophies and limited edition pieces that can take hundreds of hours to complete.

6. EXHIBITION & RETAIL STORE - In our Exhibition area, you'll find replicas of some of the world's most famous sporting trophies and an amazing collection of statement pieces created over the years.

With the largest selection of Waterford Crystal in the world, our opulent Retail Store gives you the perfect chance to remember your unforgettable day


January – February Factory Tour - Mon - Sat: 9.00am to 3.15pm; Retail Store - Mon - Sat: 9.30am to 5.00pm;

March Factory Tour Mon - Sat: 9.00am to 3.15pm; Sun: 9:30am - 3:15pm Retail Store - Mon - Sat: 9.00am to 5.00pm; Sun: 9:30am - 5pm Factory Tour & Retail Store closed on 17th March - St. Patricks day 

April – October Factory Tour Mon - Sat: 9.00am to 4.15pm; Sun: 9:30am - 4:15pm Retail Store Mon - Sat: 9.00am to 6.00pm; Sun: 9:30am - 6pm November & December Factory Tour Mon - Fri: 9.30am to 3.15pm Retail Store Mon - Sat: 9.30am to 5.00pm

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